• If you pay the mastercard harmony completely every month by the deadline.
• For many who spend the money for minimal matter every month from the owed go out, you can stop late percentage charges.

Charges Issues

You can even speak to all of our Va or Live Speak representative during the otherwise contact us during the 1800 339 6963 or (65) 6339 6963 regarding to another country. We’ll demand a recovery of one’s costs slip and you will mail they for you to have confirmation. This could get regarding 5 to 9 days and you will costs S$5.00 for each and every copy.

Let’s say I am aware I did not make a transaction on my declaration – otherwise that it is towards the incorrect number?

You are able to telephone call our 24-hr Support service Middle from the 1800 339 6963 or (65) 6339 6963 off overseas to register the dispute.

Whether your debit or charge card are lost or taken, you need to statement they instantaneously. We will cancel they and you may strategy a separate cards for you.

After you declare that the cards is forgotten or stolen, you would not become accountable for people fraudulent purchases on the forgotten otherwise stolen cards since that time you notify all of us:

Head to the Cards Digital Properties Webpage within go.dbs/sg-digitalservices in order to stop and you may improve your cards. Alternatively, you’ll be able to phone call the Support service Centre at 1800 339 6963 otherwise (65) 6339 6963 from to another country.

You don’t need to offer an explanation however, delight were your own credit membership matter & signature therefore we can also be cancel it. The address is actually:

To own cover factors, please cut for each and every credit in half and dispose of them upright away. In the event that you can find an excellent balances kept, the monthly declaration will stay delivered to your up to complete percentage has been created.

Visit the Cards Digital Qualities Page on wade.dbs/sg-digitalservices to displace the card. As an alternative, you can call all of our 24-time Support service Heart for the 1800 111 1111 or (65) 6327 2265 from to another country so you can obtain an upgraded credit.

• DBS/POSB Sites Financial:Login so you can Web sites Financial >> Notes >> Reset Credit PIN
• DBS/POSB Digibank application:Login in order to Digibank Application >> Credit Properties >> Reset Card PIN
• If you don’t has Internet sites otherwise Mobile Banking, you could reset right here.

Upgrading otherwise Changing Cards

Yes – as long as you stick to an identical cards. Eg you can move from Charge to Charge Silver otherwise Charge Precious metal. Only let us know. Are your credit membership amount, trademark and you will copies of your own newest income files (Income tax Find away from Evaluation, IR8A, an excellent computerised payslip or employer’s page). When it is accepted, your new cards was with you inside 2 weeks.

Sure, but as the for every card has different terminology you have to use again. It’s up to you if we wish to terminate your dated credit otherwise ensure that it stays.

Payday loan and you will Money Import

A cash loan fee out-of 8% of your number withdrawn or S$, any type of are better, was levied for every single Pay day loan transaction generated on your card account. At exactly the same time, Payday loan prevailing interest out-of twenty eight% p.a great. (susceptible to compounding if the fees commonly reduced in full) towards number taken, chargeable each day throughout the go out payday loan no credit check Westlake out of detachment up until bill away from complete percentage (minimum charge out of S$2.50) have a tendency to use.

Into the DBS Financing Import System, you could potentially import the balances from other banks’ playing cards otherwise lines of credit to the DBS charge card.

So you’re able to request a resources Import, just finish the Money Transfer Mode. Printing it and you will send they to all of us that have copies of the other banks’ comments if you’re spending to many other banks, including Citibank, UOB, OCBC, etc. We’re going to tell you the application form position through mail.